SALE ITEMS
Sale items are final and may not be exchanged or returned.
ORDER CANCELLATION
Due to the nature of our fulfillment process, we may not cancel orders once they have been placed. If you would like a refund then we can process a return once items are in your possession, keep in mind that we do not provide labels for a return. Please be sure of the items in your cart before checking out.
DAMAGED ITEMS
If the item you have received has any defects or is damaged please contact us immediately and we will figure out the best solution for you right away.
SHIPPING
Please allow 2-4 days for processing and handling. During high-volume times shipping may be delayed to 2-4 weeks, however, we try our best to get items to you in a timely manner.
Orders from western parts of the United States can expect to have their package arrive within 1-2 business days once an item has been shipped. Orders from eastern parts of the United States can expect to have their package arrive within 2-3 business days once an item has been shipped.
International orders can expect their package to arrive within 1-2 weeks of shipment.
PRODUCT AVAILABILITY
We reserve the right to limit the quantity of products we supply. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time-to-time where we run out of stock of a particular product. In these instances your order will be canceled and a member of our customer service team will notify you. Items in your shopping cart are not reserved and may be purchased by other customers.
COLORS
We have made every effort to display the most accurate colors of our products. Depending on your monitor, we cannot guarantee that your monitors display of any color will be accurate.
Any questions or concerns pertaining your order, product availability or shipping rates please contact business.kalos@gmail.com.
